CarePilot + Affineon: The AI Partnership Powering InboxAssist

If you’re a practicing provider, there’s one tab in your EHR that can instantly raise your blood pressure: the inbox. Every day, hundreds of messages—lab results, refill requests, patient updates—pile up. Sorting them, routing them, and figuring out which ones actually need your review can eat away hours that should be spent on patient care.

That’s why we partnered with Affineon to help providers finally get to Inbox Zero.

Less Sorting. More Care.

CarePilot and Affineon automate what clogs the EHR inbox most: the routine, the redundant, and the low-risk.

• Automatically handle labs. Normal, insignificantly abnormal, and CC’d results are managed 24/7 - no need to manually open, route, or close them.
• Surface what actually needs review. For the results that do require your attention, we highlight abnormalities, summarize trends, and even calculate ASCVD and CKD risk scores when relevant. You see the critical insights first, not the noise.
• Improve Rx renewals. When a refill request comes in, prescribing providers get a complete picture - protocol compliance, recent labs, and indicators for when patient engagement is needed.

Powered by Affineon

Deep intelligence, fully integrated into your existing EHR workflow.

The Result: Real Time Back

On average, practices using this product see:

• 50–60% fewer inbox messages
• 3–5 hours saved per provider per week

It’s not just faster—it’s calmer. Your team closes out insignificant results automatically, patients are notified seamlessly, and smart grouping ensures results only land in your inbox once all labs are ready.

And because CarePilot and Affineon are deeply integrated with AthenaHealth, there’s no new app to install, no extra login, and no new process to learn. It just works inside the system you already use.

CarePilot + Affineon

Less inbox. More insight. More time for care.

Schedule a demo to learn more here.

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